1、 Training commitment
After the system is completed, our company will provide one day of free training and technical consultation for the owners; The training location can be in our company or on the construction site;
The number of trainees for system operation and management personnel is 10, designated by the owner. Our company will ensure that relevant personnel use the system correctly;
1.1. Training targets
System operation and management personnel (trainees must have technical personnel with certain professional skills or actual on duty operators);
Other relevant personnel designated by the owner.
1.2. Training Content
System operation manual.
The main content of the training course is system operation, system related parameter settings and modifications, system maintenance and simple upgrades, etc. The specific content is as follows:
*Interpretation of system documents;
*The technical characteristics, installation and maintenance, and system management methods of the system;
*System general troubleshooting.
1.3. Training Plan
After completing the system wiring and starting equipment installation, introduce the overview, performance, characteristics, equipment layout, and interrelationships of the entire system to Party A and the owner, so that Party A and the owner have a comprehensive understanding of the entire system.
Arrange relevant personnel for training before and after the entire system acceptance.
1.4. Training format
The company assigns technical personnel to explain the principle, function, operation, and maintenance points of the system to relevant personnel;
Provide and explain relevant design documents and drawings to trainees, so that they can proficiently master all aspects of the system;
Guide the specific operation of the system one by one, so that relevant personnel can master the technical essentials;
Provide detailed answers to the questions raised by the trainees;
1.5. Precautions for system training
How to use e-books to read software and software/hardware operation manuals;
Explanation of data collection function: Explanation and parameter setting of communication port, connection calculator, waiting time and other parameters;
Actual demonstrations will be explained one by one;
How to do well in backup and recovery of backup materials;
On the spot demonstrate the operation of various reports and provide operational explanations;
Database files should be backed up regularly, and in case of major changes, backups should be made to prevent data database loss during system reinstallation;
If temporary data needs to be entered during the system training process, it should be cleared in a timely manner after the training is completed.
Note: After the system training is completed, customers should be asked to read the software operation manual in detail and leave the phone number and personal business card of the company's "Customer Service Center" for easy telephone contact and consultation.
